Helpdesk

Support – How We Help You

Welcome to the Support page for Mardel Hostels. We are dedicated to providing a safe, hassle-free student living experience.

General Inquiries

Get in Touch

Physical Location

Under G Area, LAUTECH,
Ogbomoso, Oyo State, Nigeria.

Support Desk

For registered residents needing help with room maintenance, repair logs, keys, portal logins, and room assignment queries.

Response within 24 hourssupport@mardelhostels.com

Disputes & Billing

For payment confirmation errors, double charges, refunds, booking cancellations, or general compliance complaints.

Response within 1-2 business dayssupport@mardelhostels.com